Effective Date: 1 April 2026
At Bada Capital, we value transparency and are committed to addressing client concerns fairly, responsibly, and promptly.
If you have a complaint, concern, or grievance regarding our services, please contact us using the details below.
How to Raise a Grievance
Please provide:
- Your name
- Contact details
- Nature of the complaint
- Relevant service or transaction details
- Supporting documents, if applicable
Contact Details
Email: support@badacapital.com
Phone: 9205455526, 011-4472 2075
Please mention “Grievance” in the subject line of your email so that your concern can be directed to the appropriate team.
Our Process
We will review your concern carefully and make reasonable efforts to provide an appropriate response within a reasonable timeframe.
Where additional information or documentation is required, we may contact you for clarification.
Escalation
If your concern remains unresolved, you may request escalation to the senior management/designated authority of Bada Capital.
Escalation Email: support@badacapital.com
Phone: 9205455526, 011-4472 2075
Our Commitment
We aim to handle every grievance with fairness, transparency, professionalism, and respect while working towards an appropriate resolution.